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Took my one year-old in because we were visiting from out of town for a suspected ear infection. They quickly got me in and helped us out. Super friendly staff and very clean. Turns out, our boy had a double ear infection that they quickly recognized and prescribed antibiotics. I highly recommend them!
Friday was my first visit. The interior was clean and bright. The clerks /med assts.were so nice and got me set up in their computer quickly. No wait to see their PA Anna. All 3 assisted with my care. By the time I left I was feeling better. I would go there again.
I went in after a miss diagnosis from a different facility and the nurse and doc both listened to my concerns and did a thorough check for me. I appreciate their services and understanding very much!
Taken the kids here a few times now, complete waste of time. Never prescribes what is needed, routinely makes incorrect diagnoses, and routinely results in having to take the kids into their pediatrician the next day. Honestly I see now why people take their kids to the ER instead, avoiding in the future.
Best medical facility around with great caring and intelligent staff. They treat you like family and always have the right cure.
Even during a busy time, the staff were very professional and friendly. They handled my concerns well. They left a good impression on my first visit to their office.
They are pretty quick and efficient here. Everyone is super friendly and knowledgeable. This is my go to place for urgent care, hands down.
We walked in they had a mini fridge with drinks for the kids bonus that made three little girls happy. The receptionist was so nice and checked us in right away , didnt even sit down they put us in a room ,less than 10 minutes and the doctor came in ,she was so kind and talked with the girls and myself ,had a diagnosis quickly .Even if I would of had to wait half hour it was worth going there ,they are just genuinely kind people, and listen to your concerns.
This place didn’t seem to care how crappy you felt. They were way more interested in $$$. Wouldn’t be writing this but going here was a waste of time. It’s really hard to do anything when you feel like death but no help here. I know most people don’t really care about veterans but I had no help here and ended up having to go to a different urgent care in my fever induced state. And it’s crazy how different this other place was. Wasn’t the best but they care about veterans and the appointment ended up being free FREE.
I found myself in need of a doctors care and since it was a Saturday, found myself at Tecumseh Urgent Care. The office was nearly filled with people seeking medical assistance and although they were short staffed (apparently nurses get sick too) the got us in and taken care of as quickly as possible. All with patience and goid humor. This was the first time Ive been here and while I hope I dont have to go back, I wouldnt hesitate to. Professional staff, clean environment and excellent care. It doesnt get better than that.
Friendly and attentive staff. I felt very comfortable and heard. Staff is LGBTQIA+ friendly.
**Beware, make sure your insurance was billed before you pay your bill ** My insurance was never billed and I keep receiving text messages to pay in full. Ive called the Tecumseh Urgent Care 3 times and either they say theyll look into it, or put me on hold several times only to refer me to their 3rd party billing department. Ive called this 3rd party billing department several times and the recording states the same thing.. theyre having a high volume of calls and no one ever answers. They refer you to email them which Ive done 3 times now with no repsonse. The last thing I want to do on my lunch break or when I get home from work is to have to make several calls and/or send emails due to my insurance not being billed. The care I received was great but this issue after my care just to beg to have my insurance billed is horrible and its still not resolved.
Was busy only one nurse getting patients registered and doing triage. The provider and nurse were both very professional and helpful. Was busy but still didnt wait long, and i didn’t feel rushed once in the room with provider . Thank you for your time and care !
Staff was very polite and helpful, just a long wait time, ~2hrs
I needed a note for work, so I walked in around 0850 on Monday after Easter. Staff were all pleasant and helpful, but they were short-staffed. Im not sure what I expected but they were busy following Easter. Did my electronic docs and waited my turn. Once seen, things were quick and I appreciated everyone for their help. While my affliction was over and work wanted paper to say so, I felt bad being in the queue but never got any guff.
Every time I come here it’s an amazing experience! Love the team!
Anna and Leah were absolutely amazing!! I came in with less than a half hour til close and they were so kind and helpful to my little girl that was miserable! They sent my prescription out and the place they sent it to was unexpectedly closed. I called right away, which was even after closing time and they answered and got it switched for me! So extremely thankful for the quick and kind care!
Very pleasant staff and my illness was treated quickly
Went in foe UTI. Great visit. Krystal was amazing. Busy but got to me quickly and Morgan was great also. Got my prescription and met some wonderful people. Will definitely go there again if need be.
Anne was a wonderful PA, so very friendly and I appreciated her professional knowledge. She receptionist also was very friendly and helpful. Very clean environment and very nice surroundings. Keep to get meds and helpful with answers.
The staff was most helpful addressing my problems.The nurse and PA were helpful giving all the options available.
Very nice and friendly staff I felt listened too and Doctor seems very knowledgeable
My experience with Tecumseh urgent care was the best,every time I go in the care is excellent .The help is so caring and they show it ,You are important I know when I walk through the doors ,I will go away knowing I was given the best of care. I never go away from the the emergency or doctors Office ,feeling this way,Thank you Morgan for the very best care, and for being a friend to. The warm feeling when I walk into the clinic, and a very clean building.The help is the best. Your important. Thank you.
Very friendly staff and didnt have to wait long.
Not awful busy. Do being or wear a mask if needed cause some patient just cough into air. Staff was pleasant and PA was caring and listened to my condition. This is the second time I have been there and each time things went well.
Morgan is very thorough and Ii was able to get checked out without waiting a long time
Fast, professional, and genuinely care. Lobby is comfortable and the workforce is amazing
Excellent service. Polite friendly staff. Dr Anna didnt rush through visit and listened. Office is clean and well maintained.
Great and quick. Took my son in, they checked him out and got us outta their.
They are the Top of all UC I have been to ~ very attentive, caring, efficient & clean.The MA & M Monahan, PA-C are amazingEven requiring Staples in my Head does not deter me of the pleasant experience. I have visited & worked in UC, I would not go to any other than this facility
All staff was very patient, compassionate and helpful. A bit short-staffed but otherwise Highly recommend. Leah at front desk was particularly kind.
This was my first visit to Urgent Care. I was pleasantly surprised. Everyone was very professional and I was seen very promptly. The doctor was helpful and thorough. I will not hesitate to visit in the future, if need be.
Staff is always so kind! It is urgent care so sometimes you have to wait longer than other times, just the nature of urgent care. They are all working so hard to get everyone seen as quickly as possible and with a good attitude! Highly recommend!
Everyone was very friendly and helpful and there was not much of a wait
This is by far the best Urgent Care ever! The entire practice is friendly, caring and knowledgeable! Have had to visit this clinic a few times and every time has been a very pleasant experience, spite not feeling well. They definitely deliver that old fashion, small town, caring, compassionate care that someone is expecting when they arent feeling well.
I feel safe with, respected, and genuinely cared for by everyone Ive met here. Thank you.
I was taken back in a very timely manner. They were so friendly and very to the point. No time was wasted! I am definitely coming here whenever myself or son need to be seen quickly! Try to get in before 3pm. They have lunch around that time and since not a lot of staff is there, they have to close during that time.
Leah at the front was wonderful and very helpful. I was quickly seen by the PA, and I made a good decision coming in about the infection in my arm. They also noted I was due for a tetanus shot, and gave it to me. My PCP doctor didnt have any appointments available and they told me to go to the Tecumseh Urgent Care.
Morgan, Leah and Crystal were fantastic with our daughter. They listened to us, worked quickly and kept a calm demeanor for our daughter. This was unfortunately our second urgent care stop of the day and I’m thankful we came here. They also prevented an ER visit for us!! I will never go to another urgent care in the future as long as these women are here! Thank you from the bottom of my heart.
Came here last night to treat an allergic reaction. Receptionist told me to go to the ER instead. I suspect because they closed in 15 minutes and she wanted to be done for the day. Glad to know the staff here values their free time over my wellbeing.
The PA was very detailed and provided excellent rationale for her treatment decisions. The plan was clearly explained and the prescribed medication helped my symptoms. Hopefully won’t need to go here again but if I do I know I will get great care.
The clinic staff were nice. Very helpful. It’s the online billing service that is AWFUL! I received an odd text saying my bill was overdue. I never received one in the first place! Not by email or paper. I’ve emailed, texted AND called their bill pay department because the automated system link they gave me is not working. No reply. This is the most hokey billing department I have ever dealt with.
The doctor was wonderful, asking clarifying questions and working as quickly as possible to get to the patients. The receptionist on the phone was very rude when patient asked to make an appointment. Also the change from taking appointments changed my typical limited wait experience to an hour and a half wait.
Anna has shown a remarkable amount of professionalism she takes her job very seriously and big gratitude to their receptionist she does it all its crazy I definetly recommend going here.
Staff was very friendly and efficient. We took my 14 month old son in 30 minutes before closing and the PA heard his cough in the waiting room from her office and got him in a room asap and greeted us with what she already thought he needed to help with it. The nurse and her were so kind and patient and helped navigate us on a path to get our son feeling better. It comforted my mama heart. I highly recommend this urgent care.
We have been to the urgent care a few times this fall/winter season so far. Every time we have gone no matter who we talk to they are helpful, kind and informative.The PAs are great and actually take time to listen and explain your nexts steps.The medical staff are helpful and kind (great with kids).I was happy when we got a new (and frankly much better) Urgent Care in town.
I love their energy and the quickness. Thank you Morgan for finally figuring out why I can’t pay and sending me info to make a new account.
Everybody there was very friendly and listen to my concerns. My RN was fantastic I absolutely adore her. I did have a long wait time because of the plethora of covid tests being taken at the time of my visit. But they kept me informed every step of the way and that is lovely. Clean nice new building and they offer snacks!
Freindly group of professionals. In and out about 1 hour.
I’ve taken my son here a total of 3 times and each time has been nothing short of amazing. Very clean and sanitized. As a lady got up an employee came and sprayed chair with disinfectant. We were in and out within 30 minutes. And I feel both the nurse and doctor throughly evaluated my son and properly diagnosed.
Quick to triage, test, and provide care with medication. Excellent overall. Thank you.
Wow.. took my 8 yr old daughter in or tried to....I get that we were there 15 minutes before they closed but... If your open, with and urgent issue I would imagine they would ask a couple questions about urgency. Rather than just saying we are only open for 15 minutes and weve already got people here.. if it was turning me away, I can live with but turning a young child away.. I cannot express my disappointment in humanity on this situation. Complete fail on standards.
I truly like the customer service my family and I get there. My daughter and nephew have been there before. Cynthia has also attended to us is absolutely amazing. My daughter had her first swab COVID-19 test and Cynthia talked her through what she will expect. Even though testing is never fun my daughter was less nervous and felt comfortable. The Dr. who seen her was very nice and easy going. Even though it was over the phone we spoke to her. I still felt that she cared and we were important. This team is one of the best and recommend them. I will continue to come here because of how knowledgeable and practical here. I can’t say that about most urgent cares. Even though my daughter just went for testing. The Dr. was making sure my daughter was taken care of properly and offered extended services just in case my daughter had strep. She was very thoughtful & Thorough!!!
All the staff was very friendly and helpful. The doctor was thorough and asked if I had any more questions. No rush at all.
The ladies are always nice dispite a lot of rude patients some Ive seen with my own eyes. If you have some compassion and a nice tone of voice and arent a rude A hole, this is the place for you. These people always get me in and out quickly when our Family doctor is closed. Morgan is the best and great with my kids. Tecumseh Urgent Care is a wonderful, clean Urgent Care. Highly recommend.
Got in super fast barely any wait time. Doctor was great took his time didn’t rush me out. Highly recommend I won’t go anywhere els.
Dad needed a few stitches in his finger - got right in, they assessed and treated him quickly and almost painlessly - the PA (Morgan?) was a-mazing as was the nurse and all the staff. So happy we have this awesome resource available in our beautiful town!!
I was unable to get an appointment with my 1 year old sons doctor, and our local urgent care was closed. They got me in last minute, and close to their closing time which I greatly appreciated. The PA we had was very pleasant and THOROUGH. I appreciated this the most. Everyone was pleasant throughout the whole process. His appointment was done from our vehicle to protect others, and as unusual as this experience was, they made it very easy! Thank you guys! I will go out of my way if I ever need to be seen by an urgent care just to come to this one again!
These people do not care if you or your family is sick. Made an appointment just for one of the front desk ladies to leave a note about a pice of information of a conversation we did not have. Then didnt make the appointment after I was told the day prior that I would receive a call back about the needs of the appointment. I called before they even closed no one answered and no one called me back in the morning. In the morning was the rudest gaslight of a medical worker Ive ever came across from. The fact that seemed acceptable by those running the office tonight is just beyond me. I will never go here again or trust them, to make an appointment with a walk in clinic
Have had a lingering cough for 3 weeks - just wanted an in and out visit that didnt take all day and didnt cost an arm and a leg. Visit was quick, concise, and they had awesome service (Total bonus a little fur baby comfort dog was in the office - ). Everyone was super helpful. I highly recommend
Visited on a Sunday morning, there weren’t many patients but the ones they did have were curbside and being helped simultaneously as the waiting room. I went in and was helped (as a new patient) super quick. The PA Hannah was so personable and made the visit great. Hoping I don’t have to go back but if I do it will be first choice!
The personnel were so kind and considerate. They were easy to work with and very patient with my daughter who wasnt feeling well. Definitely a great group of people working to help make their patients better. Thank you!My son was fearing the worst for the covid test he had to get done. To his relief and surprise, the process was short and sweet and no being uncomfortable. Thank you!My daughter had to get tested and they took great care of her. She says that if she ever had to get tested again, she wants to go back to this place. Thank you for the great treatment!
Went there today with food poisoning causing chest pain (probably from dehydration according to the Dundee urgent care), and was turned away because they only do external exams and dont have the equipment for internal scans. For starters, a stethoscope does internal exams but never mind that. The bigger issue, someone else checked in before me stating they were having an anxiety attack but when I gave my symptoms, I was told that they couldnt treat anxiety (again, not anxiety).So what exactly do they do? They are understaffed so the urgent part of their name doesnt work, and they were extremely dismissive so I could say that same about the care partEdited since I cant find a reply. I was a walk in, the last behind the desk informed me of the lack of equipment before taking my information so she never got it
Absolutely the best experience Ive had at any medical facility. Everyone I interacted with was truly unbelievably nice, caring, and friendly. I had a concern I called with and Jessica took the time to follow up with me. She didnt have to go out of her way to do that. Im so happy to have a place in town that I know you can go to and be treated well and get great care.
We had a great experience when my son got something in his eye. The PA Morgan took great care of him! She took her time and we didnt feel rushed even though they were busy! Everyone was wonderful, great customer service!
Great experience! We recently came to the clinic for COVID testing before a family event. Scheduling was easy on the phone, prompt service and nice experience with the provider. I was a bit anxious, but the person helping us explained things well and put me at ease.Thank you! We will certainly come back if we ever need something in the future.
Hannah was an amazing provider! I was in and out.I have been here several times now! Seen both by Morgan and Hannah and the entire MA staff, everyone is efficient, kind, and the place is always clean!
This was my second time coming here. The staff is so kind & they manage their appointment times well. I greatly appreciate them. The doctor is kind & listened to everything I said. She gave me great care & I wish I knew her name. I had my Rx within 10min of leaving their office.
I had a great experience. They saw me quickly, gave me a helpful diagnosis, and then a good treatment for my problem.
Always get good care here. Even though short- staffed they are efficient and thorough and kind.
Very positive experience, knowledgeable staff and very pleasant. Will be back if I need to. Will recommend to others.
Nice office. Only thing I really dislike is the website and everything boasts that theyre walk-in and no appointment is needed. But then they had a list of like 6 different symptoms on the door where if you meet, you need to go back to the car and schedule a curbside appointment only. So I have to wait another 45-60 minutes in the parking lot before being seen. I am still having issues and still really want to be seen again with a better exam in the office but I have to go to another facility so I can.
Had a great experience here. Dr. Morgan, Nurse Mary,, and receptionist Leah were all so pleasant. I had a chemical burn in my eye, and Dr. Morgan and Nurse Mary were so good to me. I ended up in ER the next day but was very happy with the treatment I received.
Had to get checked out here yesterday for a respiratory issue. Also had a covid test done, just to be safe. I was told that the covid test results could take up to 36 hours to come back. I was pleasantly surprised that my negative results came back less than 15 hours later. Amazing staff! I cant tell you enough about each and every staff member I encountered! From the time I called ahead to book my appointment to the 3 other ladies than handled my care, I was very impressed with each and every one of them. This was also the fastest urgent care facility I have been to in this area. I live in Adrian but came to this location on my mothers recommendation. So glad I did! Will definitely be back if I every need there services again!
Had to get covid test to return to work. Called 2 days ahead to schedule an appointment without any issues. Day of was fast, friendly service. Morgan (nurse) was extraordinary; Friendly and funny in a not so awesome first meeting. Results were fast and all instructions were simple to follow.
I took my 19 month old in, they werent too busy so it was pretty quick, and they were so great with her. She did better here while being sick than she does at her primary doctors office for a normal check-up.
I took my daughter to this urgent care because they have great reviews. Adrians urgent care is horrible. I thought my daughter had strep. She normal gets it 2x a year like I did when I was younger. We had to be examined in the vehicle which was no problem. Dr. Hoffman was so kind but didnt see the white spots on her throat like I did. The woman that took the swab saw the spots. However, her test came back negative. This is the 3rd that has happened. Im thinking the tests are not very helpful for strep anymore 🤷♀️ We didnt get a diagnosis so I left with not knowing what was going on with her. However, an antibiotic was sent anyways which I liked. My daughter ended up needing it & is doing better. Overall our experience was good & quick. The staff is very friendly as well. Ill definitely go to this urgent care from now on.
Even under staffed and customer service was spectacular. Very friendly and made us feel very welcome. Thank you for your service and treating us so well.
I’ve used this urgent care a few times, the staff is very helpful and accommodating. I recommend for any working family, to use their services when a busy schedule doesn’t always allow for unexpected illness. Thank you for being available for my family.
The staff at Tecumseh Urgent Care have taken care of all my needs! Morgan, Leah, and Mary assisted me with a clogged ear drum. Originally started with drops and then an ear canal cleaning. The team went above my expectations. So nice to know that our little town has a clinic that cares so well for its people in town! I highly recommend them! I can hear now! Both ears are back to normal!!!!Thanks again Gary DavisTecumseh
They quickly assisted me only sat for 5 min, filled out forms and was seen, given meds for my allergic reaction. I was able to begin feeling better within two days. They even gave me options to hello- deal with preexisting condition.Staff knowledgeable and friendly. Receptionist able to answer questions i had before coming in.Much better than previous urgent care Ive been to in Tecumseh.
Hannah Hoffman was very thorough in my exam. She was very kind and thoughtful in regards to my health and providing me with excellent medical and physical care. She is remarkable and professional that I respect and trust.The staff was very kind and helpful.
Great care! Everyone was nice, efficient, and took the time to answer all my questions with my needs. Would highly recommend this place!!!
We have had a great experience everytime we needed a quick trip to the doctors. All staff are very friendly, personal and fast at getting you care which is hard to find in the conditions we live in today. I highly recommend this urgent care. Thanks to all the girls and especially Cynthia for always going above and beyond, your amazing! Awesome customer service
The staff and Dr were very pleasant and took great care of me. I wasnt disappointed at all and very happy with the care they provided. They got me in at the last minute and made sure to get me feeling better ASAP. Thank you for all you do to help others. Stay safe and well
My appointment was set up promptly. I was treated with compassion and respect. My test results came back in a reasonable amount of time. I am happy with my experience with Tecumseh Urgent Care and will use them again in the future.
Hands down the best urgent care around. From the time you walk in to the time you leave you are treated with the utmost respect and kindness. Katrina the receptionist was very kind and concerned about my reason for visit. Mary the medical assistant got me back to a room very quickly and was very thorough with questions. The PA Morgan spent so much time with me (which most physicians won’t). It’s nice to have an urgent care that you can actually be seen at instead of a telemedicine visit. I wish I could rate this place 10 stars. Will always come here for any medical needs/concerns.
They were thorough and took time to make sure our questions were answered. The staff was kind and all had fun/welcoming personality to make us comfortable. They were on time for our appointment, we didn’t have to wait. Very pleased!!
Everyone was so nice and welcoming. Offered water, coffee, juice. ect. My 2yo had an infection in her eye and they handled everything in a way that helped keep her calm and interested in the exam. I drove past 2 clinics on my way there and will definitely be going back if needed.
Had a telehealth visit with Morgan. It was quick and easy and she was very sweet! 5 stars. Highly recommend.
Professional, skilled & efficient care — with NO WAIT!Nurse practitioner was excellent. Highly recommend for after-hours care or, when your doc just can’t fit you in — and you’re sick!
Every one of the staff members I dealt with was very polite to me as well as kind and empathetic with my son. Its horrible getting a nasal swab for COVID, but the person who did it was so nice and waited for him to prepare. Id definitely go back to Tecumseh Urgent Care if I had to! Great job everyone!
Doctor was very thorough. Its always clean. Nice environment.Doctor was very sweet. Just understaffed. Wait was quite long and was hard for me due to feeling yucky.
The care at Tecumseh Urgent Care is competent, caring, and professional!!! They provide timely care for the family whether it’s for COVID-19 testing or other health related issues.They are there 7 days a week. As a retired RN, I can’t speak highly enough of them. We are so very fortunate to have them in our community! They take time to really listen and understand your concerns. And their expertise is spot on!!!
This is the nicest, kindest, urgent care in the county. Each one of the people that we spoke with from the time of the first phone call, until the final service, were pleasant and seemed genuinely happy to help. I purposely drive past my closest urgent care to get to this one. Amazing care!!
My first visit and I was impressed. The staff was professional, knowledgeable and prompt. All my questions were answered to my satisfaction. Totally recommend.
Had to take my daughter, Her doctor couldn’t get her in. We were very happy from the moment I called until we left the actual appointment. Jessica on the phone was very pleasant and helpful. Hannah our nurse was very helpful and suggested a couple of causes for ot issueand suggested some tests as well. Our doctor Hannah was also very nice, informative and talked through her thoughts and listened to our concerns. She gave us a new prescription and suggestions as to how to keep my daughter comfortable. We will definitely return and recommend Tecumseh Urgent Care!
Very friendly staff. Was told they were doing COVID testing so they would work me in between pts who had scheduled appointments so I would not have to wait with other patients who where there for concerns of COVID staff very efficient and explained results and concerns regarding my overall health issues which I was not being seen for. Great “bedside” manners from both MA and NP who were working! I would recommend you to family and friends
I cut myself on a kitchen knife. Went straight to the urgent care and they glued me up and hooked me up with all the supplies I’d need for follow-up care. They did a great job!
The woman doctor there was amazing and understanding. She was compassionate to my needs and understood my situation as if she were looking into the near future. The staff was gentle and caring and I wished I could have the staff and doctor as my own PCP. I recommend them over the emergency room if your care isnt life threatening. I highly recommend giving them a try for your urgent needs.
My family has been here three times now and every time we are treated wonderfully. The ladies are thorough, kind, caring, professional, and they take care of us quickly. We are so happy to have access to such great health care.
Ive had to come here on several occasions (unfortunately lol) the Drs and staff there are amazing!!! They are all So friendly and caring and actually listen and actually help! I will keep going here as needed for sure. The one Dr actually called me at home after a visit to the hospital to check on me. Absolutely amazing here! ♡
Very nice and understanding. They called me about my health before the COVID test. Not but 2 minutes, there was someone already there helping with the test. Again, very nice and very fast. Will go go again in the future.
The office experience was pleasant and the wait time was as expected and not very long. The PA that I saw was very nice and treated me well. All in all a good experience
I had excellent care from start to ending, she took the extra time to explain the treatment plan, listening to my issues and concerns, and very caring...I absolutely would recommend if you need care...
I came in for a few issues I was having all at once. At first I felt discouraged before I even went in because it seems I never get what I need or ask for from Drs or hospitals. Today, I went into this clinic,, everyone was very friendly, I got into a room right away and the nurse I saw didnt give me a hard time..I got what I needed and I was able to walk out within 20 minutes feeling so much more relieved! Now I can finally get the meds I know will help me and that Im comfortable with..so I can heal much faster. Altho I hope I dont have to go back again anytime soon, I will say I love this place. It will be my first stop and probably my only.
Tecumseh Urgent Care is an excellent facility. The people there are always helpful and provide good care. At our last visit we had PCR COVID tests and they were taken quickly and our results to us the next day. We are grateful to have them in our community.
Tecumseh Urgent Care is the best! The staff is all so friendly. Morgan was so kind and caring! She made me feel like she was genuinely concerned with me and didn’t treat me like I was just another patient.
Probably the best urgent care Ive been to. The ladies that worked there were supper nice, helpful, they all had great bedside manners. It was clean, and nicely setup. Much better than Dundee.
They go above and beyond!! They are genuine and very caring for their patients. A suspicion for my 18-month-old’s illness, based on the physician’s instincts, knowledge and care, turned out to be correct. My anxiety is at ease! I am so thankful for her thoroughness!
Our family has used TUC several times and I was able to get a same day appointment last week! Like always the staff answered the phone quickly, they were prompt, kind, personable, asked good questions about my daughters symptoms and helped walk her through the tests she was receiving. During the visit they didnt explain how I would be getting the test results but when I called back after we left, they were clear about the process and the results came less than 24 hours to my email. We will certainly use them again!
They scheduled an appointment for us at noon and right at noon they called us, asked us questions and promptly sent a MA out to do the test for my son. They were wonderful. However, the MA came out with her mask only covering her mouth, knowing my son was quite sick. Is she looking for an excuse to get time off work?! Yes, I understand masks are not full proof, but they’re apparently not fool proof either.
Went in with an ear ache a week after testing positive with Covid. The Dr came out to my car to examine me and was able to check my ears. I didn’t have to wait long. I always have a good experience here.
The staff is great! Super nice and empathetic, they really listen to you and your concerns. Its the best walk in around, Ill definitely come back. Thank you, ladies!
Just wanted to say thank you to the staff member and the attending doctor for your help today. I appreciate how you were able to answer my questions. You guys are a great team to work with.
Helpful, Professional, Prompt, Friendly. Things went as they hadexplained they would when I made my appointment. It was achilly rainy day, and the person doing my covid test, as I sat in my car,was as pleasant as if it was a sunny day. She is right for the job.My experience gets 5 stars!Thank you
The front desk staff was efficient and friendly. She kept patients updated on the expected timeline to be seen.The walk-in nature of this clinic makes it difficult to forsee patient need. I did learn that they schedule appointments as well, so that is good to know!I was seen by a nurse practioner who was respectful and thorough. I appreciated her explanations and unrushed demeanor. Very well taken care of here! Thank you!
Wonderful experiences all of the times Ive been to Tecumseh Urgent Care. I love having a clinic closer than Adrian. Even continue to go there knowing they are out of network for me because I like them so well and I know Ill be taken care of. They are very prompt, organized and follow up. I just wish something could be done for them to accept Priority Health insurance.
PA and staff were great with my toddler. They came to my car to evaluate, test for strep, and give results. Was dreading urgent care but not at this location. Very happy mom.
My experience was wonderful! I went in about half an hour before closing on a Saturday and they did not rush me through at all.Everyone was so friendly and kind, knowing I did not feel well at all.I would return to this location again and recommend it to others who need after hours care.
Everyone was great! Friendly and very positive. They were really really good with my young daughter!
This place is fantastic! Worked with the PA and she was so kind and helpful. My son had a terrible ear infection and she was quick, kind and got him fixed up. They went above and beyond with helping find a prescription solution for us too.
This place is the BEST !After visiting this Urgent Care in the past and recently I would highly recommend this Urgent Care.The Dr. and staff are very friendly, helpful and care about you !They listen to everything you have to say and speak to you so you fully understand everything about your concerns. They take their time and never make you feel rushed.Again, I would highly recommend this Urgent Care !!
I only had a covid and influenza test, but, they were very nice and i got my results in less than 24hours. They even called me saying some people have trouble accessing results online. I had no trouble, but, thought that was nice.
This is a first rate top notch group of people. This was my 1st ever visit, I got in the same say, they were courteous, prompt and professional. I would absolutely use them again and recommend them to anyone!
Even understaffed, they were very professional and quick.
We had an appt at 7pm. I called once we got there and they said it would be a few min since someone was ahead of us. The dr and nurse came out to the other 2 cars, then the cars left. I called again 20 min later , they said it would be a few min. I asked what a few min was since wed been here 20 already. She said shortly.. so we waited till 7:40... still no phone call and no one came out. I called again, they said a few more min..... we asked why and how much longer. They told me about 15 more min.We had my 11 month old in the car with a double ear infection crying and waiting on someone to help us. We ended up finally leaving. It was past his bedtime, and we had older kids at home that needed to go to bed as well.I would NOT recommend this place! The least they could do was call or walk out to our car to tell us whats going on. I was pretty excited about having a new option in town, but Ill never go back.Not a happy mom!
They were very friendly, and quick even though they were busy. They gave great instructions on what to do next and called us very quickly with results we were waiting for.
Wonderful staff. Great care. I like the layout and design of this urgent care. The stuff for the kids and the snacks make this urgent care go above and beyond in pt centered care. This particular visit I went after work and a long work meeting, it was beyond appreciated.
We needed a rapid covid test for sports. Making an appointment was easy to do over the phone and the process was simple and efficient. Had our results within 20min as promised. Very happy and we’ll be back as long as student athletes are required to do these tests.
Excellent care from start to finish! Appointment availability was easy and new patient transition went smooth. I would definitely revisit in the future, when urgent care is needed for our family.
Very Friendly Staff. I felt like I was heard when describing my symptoms and that they cared about my issue and were thorough with the examination.
Very kind and caring staff. They took extra time my very anxious grandson and answered all his questions in a way that he understood. Would not hesitate to return if need be.
The doctor and nurse were very busy. No receptionist that day, they were doing a wonderful job getting each patient in and out in a timely manner.
I take myself and my family here when I can’t get an immediate appointment with our family doctor or pediatrician. I love the environment of the office, and the staff is phenomenal. Would recommend.UPDATE: I still think the staff is wonderful, however they now only accept appointments which is a bummer. I know it’s likely due to covid but it’s unfortunate that an urgent care is by appointment only.
The staff I had interaction with (Julie and Megan) were outstanding! Extremely friendly and caring. I would definitely go back to this urgent care if in need...thank you for your professionalism!
Very professional and Ill go back whenever I need medical attention. All in all, one of the best experiences I have ever had. I will tell everyone that THIS IS the best Urgent Care in Lenawee county. Thanks to the Medical personnel that took such good care of me.
Have gone twice now, once I was the first scheduled appointment of the day and the only person there, I waited over an hour to be seen with no one telling me why. The second time we took my 11 month old in at a scheduled time and were told 3 separate times that we will be seen in a few minutes over a 45 minute time period. The last lady to talk to us got mad at us because she hadnt been the one we talked to previously so it was her first time telling us that, like that justified it somehow. I wouldnt go back here if I was dying and everywhere else was too far to make it to...I would rather die on the road to somewhere better than waiting on them in their parkinglot.
Good experience. The PA was thorough and professional.The wait was hour and half when I went in but they tell you to come back at the appropriate time frame instead of waiting in waiting room which I rather liked.
The provider who ran my tests was amazing. So sweet, and definitely very thorough, for sure got a good sample compared to other times I have been tested. BUT when is urgent care going to go back to normal? If I come in sick I would like to get more than a covid and a strep test and sent on my way. I came in with a ridiculously sore throat and a ton of pressure in my head, and ears. I was tested for covid and strep in my car and otherwise not even examined no checking my throat, no checking my ears.. I was told to come back if my symptoms continued through the week, and that I would be contacted if my results came back positive, which they did not.. So I just went there to I guess figure out how to take care of my sickness on my own?
Great urgent care. Fast and efficient. Good communication and friendly staff.
Best experience I have had with an urgent care! I really recommend going here if you need Covid testing. I have been other places for my family for Covid testing and this place has the best process so far. They take all your information over the phone prior to your test and they were quick with getting me in for the test and there was hardly any wait to get it done once I arrived. The staff was also very friendly!
Their website makes it very clear that no appointment is necessary, and that they accept walk-ins. This is simply not true. If you have any symptoms of being sick, they make you call to have someone come out to your car for a car-side visit. This is not posted on their site, but rather on their door when you get there. I call to get checked out by a doctor, and Im told that I cant without making an appointment because they do appointment only for car-side and refuse to let me come in to be seen. Their soonest appointment available was over an hour out. I just waisted my gas and time because they false advertise a no appointment necessary clinic, when that is not the case.
We love this place! We’ve been here twice this summer and we’ve gotten amazing care both times! They’re super kind and careful with our littles and kept them laughing and calm during they’re covid and strep throat swabs. (6,3 years)We will definitely return and recommend!
I had to go for a pcr covid test. They were very thorough when I scheduled the appointment. And when I arrived they were very helpful didnt need to leave my car. Kind, caring and they made sure that I was comfortable, and explained everything clearly
Everyone that we talked with from the time of making the appointment to checking in to getting the COVID test done was awesome. All staff were very friendly and professional. Highly recommend Tecumseh Urgent Care!
I really appreciated Julie and the staff at Tecumseh Urgent Care. I called ahead and the wait time was minimal and they were all so nice. Great customer service, I wouldnt hesitate to use their services again.
1st time visit. They were all great
Came in, late on a Saturday evening, with a pretty significant wound on my index finger. Staff, nurse and doctor were amazing!!! A pretty traumatic experience for me but their care and compassion for me made a huge difference and I am truly grateful!
Absolutely excellent! Super fast service. They don’t just concentrate on COVID like most other place you go. They actually listen and diagnose!!! Would recommend to anyone in this area. WE NEED MORE PEOPLE AND PLACES LIKE THIS, ESPECIALLY DURING THESE CRAZY TIMES!
I could not have asked for more caring and compassionate treatment. From the receptionist, nurses, clinician, and the prescribing physician. Somehow my primary care provider had not taken into consideration the extra days between my prescriptions. It would have been reconciled on that Monday, so I wasnt really concerned until... Friday afternoon I wrenched my back, and was in extreme pain. My physicians office suggested I go to Urgent Care. I had never been to one, thinking they were for a sprained ankle, or some after hours condition when you didnt want or need the ER. Boy, was I wrong! PROFESSIONAL AND COMPASSIONATE! If you are in need of ANY kind of medical attention, please DO NOT HESITATE! Id like to thank EVERYONE for the expediency, and care that I was shown. #grateful Paula R.
Was told to come to this location instead of Dundee location & let me tell you I’m glad I did! Way more cleaner & friendlier staff.
The staff were all very caring, safe and professional. The office was clean and comfortable. The P.A. that examined me was very friendly, thorough and kind. Having them here in town is a blessing!
I have never had a good experience with this clinic. On different occasions they have yelled my personal information across the waiting room, told me my symptoms werent possible, sent in a prescription for the same medication they had already given me when I asked for something different, scoffed at me on the phone, and havent told me what my actual diagnosis was once Covid had been ruled out from testing. It has been such a headache. I dont normally write negative reviews, but after this last experience of being dismissed so rudely and then sent a review request, I had to say something.
Had the end of a q-tip really stuck in my ear. They were awesome about getting it out and very kind and patient. Thank you so much.
Excellent care. This is the second time I’ve been to TUC in the past year . The staff is always professional, competent, and timely. They offer COVID testing. The provider takes time to review the treatment plan, and to answer questions.I would highly recommend Tecumseh Urgent Care.
I have used this urgent care (the only medical facility in Lenawee that I will go to for my children, my husband, or myself)I have been seen one time for a covid test in the car, they were quick, kind, and caring... and considering how unpleasant those are... it wasn’t all too bad. My test results also came back quickly.The last visit a few days ago was for my almost 2 year old son, who had a double ear infection. He was in so much pain, I didn’t want to drive all the way to Ann Arbor to our pediatrician. I took him into the urgent care here, the inside is very clean, they had snacks and drinks, which was awesome for my son, the receptionist were kind, the nurse was amazing, and the Dr (she was a younger female) UHG, I love her! She came in with a roll of stickers from the get.. my son is a terrible patient lol.. hates going to the doctors after a surgery already in his short age. He was his typical self there.. crying and inconsolable. The Dr was calm the entire time, never showed an ounce of stress or made me feel stressed for how he was acting at the time, she was informative, gave me numbers to an ENT, and wish so badly she would open a primary care haha.THANK YOU ladies! You rock
Called them for a Covid test. My visit was scheduled within 2 days. Intake was swift and test conducted timely. Initial test results 2 days later stated inconclusive, but if I had a question to call provider. Called them and was informed the sample would automatically be retested as inconclusive, and updated results provided. If it came back as inconclusive again, I could come back in and be retested at no charge. Received results within 2 days.
This facility is twice the distance from my home as pother urgent cares...25 miles. It was well worth the extra minutes. The facility is updated, well-maintained and the staff very professional. I will use them again if needed.
Outstanding staff, office and service! Highly recommend this Urgent Care, by far, the best in Lenawee County! Thank you for the great care, friendliness and fast service! We will definitely use your office again!
Very friendly staff, Morgan was great!
I checked in quickly, I was put in a room and was seen by the PA very quickly. She looked me over and agreed that I had an ear infection and prescribed me antibiotics. I was in and out within 30 minutes.
I went in thinking I had a sinus infection. They took my information and did a PCR test. While waiting in my car, they brought me water and asked if I needed anything. It did end up being a sinus infection. I would definitely recommend them. Everyone there was caring and accommodating.
I had an excellent visit. The staff was very professional and as they gave me answers to what they were saying they continued to ask if I had any questions. The follow up the next day for the results was great they gave me my results and a hour or two later called again to make sure I had the results. Maxine Hurst
Great experience and service. Our pediatric office couldn’t get us in so we went to this urgent care for my son who had an ear infection - they took great care and were so kind to my kids. Thank you!
We got there early so we only had to wait 15 minutes. We never had to leave the car👍🏻👍🏻👍🏻 They asked me questions over the phone. The doctor came out to the car to examine my granddaughter. We were diagnosed and on our way in no time
For JUST the service and the quick appointment to get me and my whole family in for Covid test I would love to give 5 stars, I mean they really did awesome and were thorough and respectful, and made things quick for us. The reason I only gave 4 stars is because I live in a house with 9 people - big family. Every single person came back positive for covid - beside myself I came back negative but with ALL symptoms and a 104° fever for 5 plus days. Im still not able to taste or smell, my chest still hurts, my head...but the fever finally broke. There is no way I was negative when I was caring for people who have it, and I got every symptom and actually sicker than everyone. Though Im not blaming the urgent care or what they did, I went & tested again somewhere else and was positive. So Im not sure how this all happened lol but beside the testing result, I do like the location and everyone was very nice.
Im a bit annoyed that we were told we would definitely get our test results back to us on a Monday, then we get the results on Tuesday and see on the resullts that the lab didnt receive our samples UNTIL Monday. The actual experience of going there and getting the test done was fine.
Very nice people and not a long wait
The staff that provided my care were professional, thorough, and very busy this holiday week. Can’t thank them enough for doing what they do for our community. Sincere regards and best wishes for the new year.
The service was very good, the receptionist and the doctor were very friendly. I am very satisfied with the consultation
They were short staffed but the lady at the front desk was beyond polite and of such good assistance and the doctor I seen was also super helpful and nice
Staff was pleasant and efficient. I was able to get right in for an appointment everything was very timely. I appreciated them listening and doing a throw exam
Morgan the PA was WONDERFUL. I took my 5 year old who has been having some ongoing problems. She came out to the car and saw her, was kind, attentive and knowledgeable. I felt like she was actually concerned about my child and that she wanted to help her. I would happily go and see her again. Too bad she isnt at a practice, we would see her regularly.
I highly recommend the Tecumseh Urgent Care. The staff were all very pleasant and understanding. They took their time with the diagnosis. After calling my Dr. Office to see if I needed anything else prescribed he said they had done all that he would have. Im now on the road to recovery thanks to them!
Quick and easy. The PA here is a sweetheart. She has excellent bedside manner, she listens, and cares. Really friendly neighborhood urgent care.
Fast, very compassionate, professional care provided.Great explanation given of the decision process.I will go back here any time a need arises!
Staff was really nice and great Dr. Have used this facility before which is why I went there again. Never disappointed.
Very friendly, put you at ease. Waited less than 5 minutes. From check Im time to leaving less than 20 minutes.
Generally very good. The service was efficient and respectful. However, as an international passenger, I requested the centre’s CLIA certificate in advance of doing a PCR test as was required by the immigration department of my destination. Unfortunately, the centre was unable to provide it. I hope they will have it available for any future customers who require it.
I was able to get in the same day for Covid testing during a very busy time for it. Was able to do a rapid test and a PCR test. Received both results in a very timely manner. Staff was very friendly, patient, and informative.
Anna and Logan are amazing, so kind and get you taken care of rite away
Got me in quick for a COVID test. Once I arrived took approximately 10-15 minutes to be all completed. Fast, friendly services. Would highly recommend.
Rude people. Dont care about you or your health.
Absolutely love this facility! No matter how busy, no matter how swamped, no matter how many negative people I’m sure they encounter each day, they are always very kind and greet you with a smile! Very knowledgeable and professional!
Best experience iv ever had at any dr office let alone a walkin clinic. Everyone truly showed how much they cared about the issues I was having and did everything they could to make sure I walked out with all my needs met.
This place is wonderful! They were so helpful, kind and complete in everything. We did not feel like “just a number”I would recommend this Urgent care above any others in the area!
The service was a little slow due to being understaffed but i had a great experience overall:3
I highly recommend this Tecumseh Urgent Care for all of your needs, very personable as well as professional. Thank you for your understanding and patience in accommodating my needs as a hearing impaired patient.
Staff is very nice and helpful.
I went to Tecumseh UC a few times. Everyone is friendly and very helpful. Thank God we have one in Tecumseh for emergencies and COVID testing. It is nice to be remembered by the staff. Thank you and keep up the good work.
Good experience. My son needed to be seen, I called and we were given a specific time to arrive, seen promptly, and cared for well. It was convenient and affordable.
Very nice experience. The ladies were very nice and quick to check in. Great location, right in the middle of town.
If I could give 0 stars I would. After $100 visit, I was prescribed an over the counter topical. I had to find out at the pharmacy that the prescription was OTC and I was being charged twice as much, for the prescribed OTC! Not to mention the prescription made the issue worse leading to more pain. When I called to ask for a different option, I was told I would have to be seen again for another $100!!! Worst care, for lack of a better word, I have ever received. Watch your wallet, and use your own judgement on best treatment.
Super clean office space. Staff was awesome. Friendly and knowledgeable. We were in and out of our appointment very quickly. We will use this location again!
A huge thank you to Tecumseh Urgent Care not only for cleaning up a pretty severe hand wound so quickly, but for sending me home with everything I needed to change the dressing. I’m so glad you’re right down the street!
Office person kind and checked me in quickly, Dr was kind and diagnosed me and called in prescription. I was out the door in no time.
The staff are very nice. They are very informative and answer any questions you have.
I was so impressed by the thorough and professional care that I received while I was recently there.I would highly recommend going to Tecumseh Urgent Care above its competitor hands down.Thank You so much Ladies!Our Angels on Earth!